Customer Service Representative - Part Time

Port Huron, Michigan

SEMCO ENERGY Gas Company is currently seeking to fill positions for Customer Service Representatives to respond to customer inquiries or complaints regarding Company products or services; review and research problems by obtaining necessary information from policies, procedures or practices; with supervisory assistance, determine the best method to resolve problems to ensure customer satisfaction and adherence to company policies; and follow up, either verbally or in writing, to ensure customer satisfaction.

The ideal candidates will possess a high school diploma or certificate of successful completion of the General Educational Development Test, a minimum of one (1) year experience in providing superior customer service to external and internal customers, excellent written and verbal communication skills as well as listening skills, excellent organizational and computer skills required, and the availability to work between 7:30 a.m. to 6:00 p.m., and some Saturdays.

SEMCO ENERGY, Inc. is an EEO/AA Employer